SSB CPAs - Services - Business Development Workshops

Why SSB?

We're objective.

We take special pride in our independence and objectivity. We will give you good information and sound advice—even if it’s not what you want to hear. We offer our best advice in accordance with the highest standards of ethical conduct and sound business principles.

We're specific.

The plans and solutions we offer you are tailored to your situation. We listen carefully when you talk—and we remember what you’ve told us when we plan. The result is a solution that fits—and works.

We're reliable.

We get your work done when we say we’ll get it done, and we do what we say we’re going to do. We don’t like loose ends any more than you do.

Business Development Workshops

Let's get awesome!

Consider this—you spend 6 times more money to attract new customers than to keep the ones you already have!

You spend thousands of dollars on marketing and advertising techniques to entice your customers to do business with you, but do your team members meet or exceed your customers’ expectations?

Are you and your team members leaving a lasting impression on your customers by the way you conduct business? Do you delight your customers with awesome service? Do they come back again and again?

SSB’s Business Development Workshops are fun, effective, memorable programs designed to motivate your team to improve your level of customer service to AWESOME!

Making your Business Really Fly (WALLY)

Are you working hard at your business—but working on the wrong things? Careful planning and proper implementation of the right systems is the goal of this interactive video-based workshop:

  • Take a close look at your business to determine how it might achieve its true value
  • Look at ways of increasing your revenues without spending thousands of dollars on high-risk marketing activities
  • Look for ways of working smarter—not harder
  • Discover how it’s the little things that make significant differences
  • Discover ways of working on your business so that you can choose when to work in your business
  • Demonstrate how the phrase “What you can measure, you can manage” can have a profound effect on your business
  • Make sure you don’t catch FTI disease—more about that at the workshop!

Towards Awesome Service

Your team members develop a universal commitment towards providing awesome service to your customers. Utilizing your team members and existing systems and processes, we will help your team create an “absolute” commitment in their guarantee towards the service they provide. We will show you how to DELIGHT your customers to the point of being MEMORABLE.

Phone Right and Phone Right First Impressions

Create a systematized approach to interacting with your customers—professionally—every time. This video-based, facilitated program revolutionizes and transforms the way your team communicates with your customers and business associates to dramatically and permanently increase your level of service, conversion rates and efficiency.

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